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How to Use Yealink Handset Phones

On this page
  1. Yealink T46U Phones
  2. Yealink T29G Phones
  3. Yealink Phones User Guide
  4. Yealink T46U Keypad Visual User Guide
  5. How to Perform Call Functions on Yealink T46U Phone
  6. Placing a Call
  7. Answering a Call
  8. Placing a Call on Hold
  9. Starting a Conference Call
  10. Transferring a Call
  11. Parking a Call
  12. Retrieving a Parked Call
  13. Paging
  14. Initiating an Intercom Call
  15. Hot Desking
  16. Recording a Call
  17. Yealink T29G Keypad Visual User Guide
  18. Understanding the Yealink T29G Phone Light Colors
  19. Line Status Colors
  20. DND Status Colors
  21. How to Perform Call Functions on Yealink T29G Phone
  22. Placing a Call
  23. Answering a Call
  24. Placing a Call on Hold
  25. Starting a Conference Call
  26. Transferring a Call
  27. Parking a Call
  28. Retrieving a Parked Call
  29. Paging
  30. Initiating an Intercom Call
  31. Hot Desking
  32. Recording a Call
  33. Do Not Disturb (DND)
Yealink User Guide

Explore the Visual User Guide for Yealink T46U and T29G phones – your comprehensive resource for harnessing the power of these advanced IP phones designed for modern businesses. The Yealink T46U and T29G boasts a wealth of features, including HD audio, a vivid color touchscreen, support for multiple lines, programmable keys, comprehensive call management tools, enhanced security, seamless voicemail access, and seamless integration with VoIP platforms. This Yealink Phones User Guide equips you to fully understand how to use the Yealink T46U and T29G.

Yealink T46U Visual User Guide

Line keys

Yealink Phones User Guide

Allows you to choose a phone line, see calls associated with a line, or rapidly dial a favorite contact.

Soft keys

Soft Keys

Allows you to choose contextually relevant keys that appear along the lower edge of the screen.

Navigation Key

Navigates through the information and choices visible on the phone screen.

Cancel key

Cancel Key

Aborts an action or declines incoming calls.

Volume key

Volume Keys

Modulates the volume of the handset, headset, and speaker.

Headset key

Headset Key

Enables you to make and receive calls using a headset

Mute/Unmute key

Mute_Unmute Key Visual User Guide

Silences audio during calls and conferences.

Hold key

Hold Key

Pauses an ongoing call or resumes a paused call.

Voicemail key

Voicemail Key

Allows you to retrieve voicemail messages.

Transfer key

Transfer Key

Move an ongoing call to a specific contact.

Redial key

Redial Key_Visual User Guide

Allows you to call the most recent dialed number or extension

Speakerphone key

Speakerphone Key_ Yealink T46U

Allows you to initiate and accept calls using the speakerphone.

Placing a Call

Dial the number and do one of the following: • Lift the receiver to use the handset phone • Press the Headset key use the headset. • Press the Speakerphone key use the speakerphone.

Answering a Call

Options: • Lift the receiver to use the handset phone. • Press the Headset key to answer a call via headset. • Press the Speakerphone key to answer a call via speakerphone.

Placing a Call on Hold

Press the Hold key to place the call on hold and press it again to retrieve the held call.

Starting a Conference Call

1. While on an active call, press the Conference soft key. 2. Dial the extension of the other party that you would like to add to the call. 3. Once the other party answers, press the Conference soft key to merge the two calls.

Transferring a Call

Warm Transfer:

  1. During an ongoing call, press the Transfer soft key.
  2. Enter the number of the second party.
  3. After the recipient answers, provide necessary information and confirm their willingness to take the call.
  4. Press the Transfer soft key again.

Blind Transfer:

  1. While engaged in an active call, press the Transfer soft key.
  2. Select the Blind soft key.
  3. Enter the extension of the third party.
  4. Press the Transfer soft key again.

Voicemail Transfer:

  1. Press the Transfer soft key.
  2. Choose the Blind soft key.
  3. Dial the voicemail’s extension number, prefixed with a plus sign.

Parking a Call

Option 1:

  1. During an ongoing call, press the More soft key repeatedly until the Park soft key appears.
  2. Select the Park soft key.
  3. Listen for the announcement confirming the call’s parking, including the extension where it’s parked.
  4. Remember the park location, such as *802.

Option 2:

  1. While engaged in an active call, press ##*3.
  2. Listen for the confirmation that the call has been successfully parked, along with the extension where it’s parked.
  3. Note the park location, for instance, *802.

Retrieving a Parked Call

Press * followed by the park location.

Paging

Press *84, then follow the prompt.

Initiating an Intercom Call

Press *85, then follow the prompt.

Hot Desking

• Select the Login soft key and follow the instructions. • Input your extension number and then press #. • Enter your voicemail PIN and then press #.

Recording a Call

• During an ongoing call, press *9 to initiate recording. • Press the *9 again to conclude the recording.

Yealink T46U Visual User Guide

Line keys

Allows you to choose a phone line, see calls associated with a line, or rapidly dial a favorite contact.

Soft keys

Allows you to choose contextually relevant keys that appear along the lower edge of the screen.

Navigates through the information and choices visible on the phone screen.

Cancel key

Aborts an action or declines incoming calls.

Volume key

Modulates the volume of the handset, headset, and speaker.

Headset key

Enables you to make and receive calls using a headset

Mute/Unmute key

Silences audio during calls and conferences.

Hold key

Pauses an ongoing call or resumes a paused call.

Voicemail key

Allows you to retrieve voicemail messages.

Transfer key

Move an ongoing call to a specific contact.

Redial key

Allows you to call the most recent dialed number or extension

Speakerphone key

Allows you to initiate and accept calls using the speakerphone.

yealink-light-colors

Line Status Colors

Green

The line is available for calls

Red

Line is currently on a call

Red Flashing

Line is Ringing

DND Status Colors

Green

The line is ready and available for calls

Red

Line Set to DND (Do Not Disturb)

Placing a Call

Dial the number and do one of the following: • Lift the receiver to use the handset phone • Press the Headset key use the headset. • Press the Speakerphone key use the speakerphone.

Answering a Call

Options: • Lift the receiver to use the handset phone. • Press the Headset key to answer a call via headset. • Press the Speakerphone key to answer a call via speakerphone.

Placing a Call on Hold

Press the Hold key to place the call on hold and press it again to retrieve the held call.

Starting a Conference Call

1. While on an active call, press the Conference soft
key.
2. Dial the extension of the other party that you would
like to add to the call and press OK, #,or the Send soft key.
3. Once the other party answers, press the Conference
soft key to join all parties in the conference.

Transferring a Call

Semi-Attended Transfer:

  1. During an ongoing call, press the Transfer soft key.
  2. Enter the number or extension of the second party.
  3. Press OK or # to dial out.
  4. Once you receive the ringback, select Transfer

Blind Transfer:

  1. While engaged in an active call, press the Transfer soft key.
  2. Enter the number or extension of the third party.
  3. Press the Transfer soft key again.

Attended Transfer:

  1. Press the Transfer soft key.
  2. Enter the number or extension of the second party.
  3. Press OK or # to dial out.
  4. Attend the call. When ready to pass the fall over, select the Transfer key.

Parking a Call

Option 1:

  1. During an ongoing call,press the Park soft key (You may need to press the More soft key to see the
    Park soft key)
  2. . Press the desired BLF key to park the call to the monitored user.

Retrieving a Parked Call

1. Press the Retrieve soft key on the dialing screen.
2. Press the desired BLF key to retrieve a call that is parked to the monitored user.

Paging

1. Select PageNow

2. Select End Call once done paging.

Initiating an Intercom Call

1. Press the intercom key.

Hot Desking

  1. Select the Hot Desking soft key.
  2. You will see a pop-up saying “Clear your account config?” – Select OK
  3. Enter in your login information
  4. Select Save.

Recording a Call

• During an ongoing call, press Record to initiate recording.
• Press Record again to conclude the recording.

Do Not Disturb (DND)

yealink-t29g-screen_only_DND

• Using the Softkeys, select the softkey located under DND

In conclusion, this Visual User Guide has provided you with an insightful journey through the powerful features and functionalities of the Yealink T46U IP phone. With its HD audio, intuitive touchscreen, versatile line support, programmable keys, and robust call management capabilities, the Yealink T46U stands as an exceptional communication solution for modern businesses. By integrating seamlessly with VoIP platforms and offering enhanced security and voicemail access, this phone ensures a streamlined and secure communication experience. As you navigate the customizable options and flexible connectivity features highlighted in this Yealink Phones User Guide, you’re equipped to harness the full potential of the Yealink T46U and elevate your professional communication endeavors.

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