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Knowledge Base

Phones guides

Step-by-step guides for 3CX business phone systems and Yealink and Fanvil desk phones: apps, voicemail, call transfers, admin settings and everyday calling.

Phones

3CX PWA Guide

How to install the 3CX web client as a Progressive Web App (PWA) with the Chrome extension, then make calls, manage status, voicemail and call history.

7 min read
Phones

3CX V20 Admin Guide

An administrator guide for 3CX V20: managing users and extensions, reviewing call logs and setting office and holiday hours.

3 min read
Phones

3CX Quick Start Guide

Get up and running with your new 3CX phone system: logging in, setting up voicemail greetings, making calls and managing your status.

7 min read
Phones

3CX User Guide Videos

Short video walkthroughs covering 3CX setup, the 3CX mobile app and in-call features such as hold, transfer and conferencing.

1 min read
Phones

How to Use Yealink T29G Phone

A quick reference for the Yealink T29G desk phone: what each key does and how to handle everyday calling tasks.

4 min read
Phones

How to Use Yealink Handset Phones

A guide to Yealink desk phones: key layout, placing and transferring calls, conference calls, voicemail and common settings.

7 min read
Phones

How to Use Fanvil Handset Phones

A guide to using Fanvil desk phones: what each key does, how to make, transfer and hold calls, and how to use voicemail and the phone menu.

3 min read
Phones

How to Use 3CX Soft Phone

A complete guide to the 3CX softphone: logging in, installing the web client and Windows app, making and transferring calls, voicemail, status, chat and video meetings.

12 min read
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